⭐⭐⭐⭐⭐Five Star Rated 365 Days Return Most In Stock! Open Sunday by Appointment Hassle-Free After-Sales Beat Any Price by 5%*

MyHomeware Offers More Than Just Unbeatable Prices

  • We continuously identify products to permanently reduce their prices, ensuring our commitment to maintaining affordable prices.

  • Our exceptional Customer Service Team is always ready to assist you throughout the product selection process, offering professional advice to cater to your needs.

  • Our 365-day return and exchange policy relieves you of post-purchase worries anytime, anywhere, ensuring peace of mind regardless of your selection.

  • Our abundant in-stock items are here to assist you in staying on track with your project timeline and realising your vision of an ideal home.

Unbeatable Price Guarantee

At MyHomeware, We Don't Just Talk About Offering Low Prices, We're Committed To Delivering Them.

Our Unbeatable Price Guarantee (UPG) means that if you come across an identical stocked item with a competitor at a lower price, even during a sale, we won't just match it – we'll beat it by 5%.
Please note that our price guarantee does not cover items listed under the section titled " What is excluded from the Unbeatable Price Guarantee?"

Terms & Conditions Apply: For more information on the Unbeatable Price Guarantee (UPG), please see the Frequently Asked Questions section at the bottom of this page. MyHomeware reserves the right to the final

How Can You Secure The Extra 5% Discount With Price Match?

  • Step1： Record the Price

    Capture the lower price through methods of documentation such as catalogue clippings, screenshots on your device, webpage links, or similar means. 

  • Step2：Inform Us

    Reach out to us via email, online customer service chat window or visit MyHomeware North Rocks Showroom, presenting your documented evidence of the lower price.
    [Please note: The advertisement of product must be of a recent date of promotion].

  • Step3: Match and Save

    Upon verification, we'll grant you a 5% deduction from the matched price, ensuring we delivered our promise.

OPEN SUNDAY BY APPOINTMENT

Our service is tailored for homeowners planning to renovate, offering professional guidance on product selection and procurement, focusing on bathroom, kitchen, and laundry products, We provide personalized services:

Dedicated Sales Consultant

One-on-one service from start to finish

Extensive Product Consultation

Tailored recommendations based on your needs

Precise Recommendations

Based on your individual needs and preferences

Appointment Scheduling

Avoid peak times for a better experience

SERVICE HOURS

Monday to Friday:

(9:00am-5:00pm)

We're open on weekdays to avoid the weekend rush.

Saturday:

(10:00am-4:00pm)

Currently not available for booking.

Sunday:

(10:00am-4:00pm)

Sundays are open to customers with appointments only.
Book Now

Frequently Asked Questions

Which items qualify for the 5% reduction?

Our guarantee extends to all identical products and that meet the following criteria:

  • They have the same SKU as items stocked at MyHomeware.
  • They are in stock and available at our competitor's store.
  • They are not excluded from the UPG (see below).

What is excluded from the unbeatable price guarantee(UPG)?

• Cashback, coupon, or discount code offers (e.g., supplier cashback, reduced prices via paper coupons or electronic codewords)

• Commercial quantities and pricing (e.g. reduced prices not accessible to the public)

• Stock liquidations (e.g., clearance products from competitors or items from businesses in receivership)

• We reserve the right to limit sales to reasonable retail quantities.

• Please note that the 5% discount from the Unbeatable Price Guarantee cannot be used in conjunction with any other offer.

• Matched price is valid for one-time use. Subsequent purchases of previously price-matched items will be subject to the current price at the time of purchase, unless a new price match is acquired.

How about online stores?

Our Unbeatable Price Guarantee covers products found online, provided they are identical and available. When assessing the UPG against online retailers, we also consider the additional delivery costs to your location (if applicable). If the identical, in-stock product can be purchased and delivered to your location from an online retailer at a total cost lower than the one we are offering, we will beat that total cost by 5%. Please note that the 5% discount from the Unbeatable Price Guarantee cannot be combined with any other offer.

For further details, we encourage you to visit our showroom, where our staff will be more than happy to assist you with your queries.

What is the process for returning an item?
  • To return an item, please fill out the online return form available here.
  • Pack the item securely and include all parts, manuals, and accessories.
  • Returns are ideally to be in their original condition and packaging.

How long does it take to process a warranty claim?
  • We aim to process all warranty claims within 1-3 business days. Once
    your claimis processed, wew ill contact you with the next steps or
    resolution.

Can I exchange an item f or a different style or model?
  • Yes, exchanges are possible if the item is in its original condition and
    the packaging is intact within 365 Days after purchase. Within 90 Days
    after purchase, if items are installed, have damaged/missing packaging,
    but contain ALL parts, they can be returned & exchanged for a FULL
    REFUND Visit our exchange form here to start the process.

What should I do if an item is out of stock?
  • If your desired product is out of stock, we encourage you to contact our
    customer service. Our team can help you find a similar product or
    inform you when the item will be back in stock.

Are there specific hours for customer service?
  • Our online customer service is available from Monday to Saturday, 10
    AM to 7PM. Our offline customer service is available from Monday to
    Friday,9AM to 5PM, and on Saturday from 10AM to 4PM.
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