ThermoGroup 12V 900mm Satin White Straight Round Vertical 3 Single Heated Towel Rails
ThermoGroup 12V 900mm Satin White Straight Round Vertical 3 Single ...
A Heated Towel Rail is an affordable luxury for every bathroom. The Thermorail vertical heated towel rails are designed to help dry your towel and create a design statement in your bathroom particularly in bathrooms with limited wall space. The satin white finish of the VS900HSW matches perfectly in with your white tapware or any other finish.
All Thermorail vertical heated towel rails include an optional towel hook which can be fitted on the rail at the time of install. This hook allows for the towel to be more easily hung over the vertical rail. Whilst the vertical rail will assist in drying your towel, it does have less surface contact then a ladder rail and therefore will be less effective in drying and warming your towel than a ladder.
The Thermorail single bar heated towel rails are all 12 volt which means they are safe to be installed anywhere in the bathroom, even close to water. All the 12 volt single bar rails are provided with a transformer in the box. We also recommend the use of a timer to control the rails and save on running costs.
Technical Data
- Single Product Code: VS900HSW
- Output: 30Watts
- IP Rating: IP55
- Warranty: 7 Years Warranty
- Lead Length: 1.3m
- Voltage: 12Volt
- No of Bars: 3
- Wiring Type: Concealed (hardwired)
- Wiring Position: Top or bottom mounting position
- Distance Between Mounting Points (Top to Bottom): 780mm
- 3 Single Heated Towel Rails
- Removable hook included with all Vertical Rails
Please read these instructions carefully and in full before installation.
*PLEASE NOTE: Specifications are for information purposes only. Whilst every effort has been made to ensure the product specifications are accurate, due to continuing product development and improvement the specifications are subject to change. Specifications can be used to rough in and fit timber supports in the wall however we recommend no holes are drilled without having the product on site or verifying the details with the manufacturer. Thermogroup cannot be held liable or responsible for errors due to updated specifications.
MyHomeware Delivery/Returns/Refund Policy
Standard Delivery
2 - 7 Business Days for Metro Area's (ALL STATES).
7 - 15 Business Days for Regional Area's (ALL STATES).
Missed Delivery
If a scheduled delivery is missed due to the recipient not being available at the designated location during the agreed delivery time, an additional re-delivery fee may be applied. We kindly ask our customers to ensure they or an authorized representative are present at the delivery location at the specified time to avoid these additional costs. Any extra charges will be communicated and agreed upon prior to the second attempt of delivery.
Additional charges may apply under certain circumstances in addition to the base delivery fees. These special conditions include but are not limited to:
Elevator/stair delivery: If the delivery location requires the use of stairs, or if the location is not directly accessible by elevator, this will increase labor and time costs.
Difficult delivery locations: If the delivery location is particularly hard to reach, or if it requires more than one person to safely deliver the goods, this will require additional resources.
Please note that these circumstances will result in extra delivery fees. These charges will be evaluated on a case-by-case basis and, if applicable, will be billed separately to the customer in a supplementary invoice. We appreciate your understanding and cooperation on these matters.
Pick up
Once order received, we will process and get the order ready for you ASAP. When your order is ready for collection, we'll send you an email notification, with the Booking number and all the details, so you may come and collect in time.
Order Processing and Delays
After you have completed your order through our website, you’ll receive a system generated Order Confirmation Email.
Once the order has been shipped, we'll send you a Notification with the tracking information for your reference.
Order processing: Please allow 0-3 days processing time before your parcel is sent. In most cases it will be within the first 24hrs as we aim to get every order off as soon as possible.
Approximate delivery timeframe: After order has been shipped, standard shipping time normally take up to 2 - 7 business days in metro areas (all states), and 7 - 15 business days in regional areas (all states). The actual delivery time will depend on the courier that carries your parcel.
*Please Note:
All orders will be processed and sent as soon as possible after received. The Timeframe estimates from when the parcel is sent and only account for Business Days. We will do our best to ensure delivery within estimated delivery time, these do not include delays that outside our control. Factors such as public holidays and peak delivery times might cause delays. During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase the delivery timeframe marginally.
There are limitations on all courier networks and for some remote delivery areas, the couriers will not deliver to door. In these cases, they will deliver to a local depot or to the local Australia Post office and you will be notified to collect your parcels.
Due to stock list updates and a high volume of demand for many products, there are times that the items you wish to purchase may show available but suddenly run out of stock just after you placed the order.
If your order was successfully placed, but the item turns out to be no stock, we will notify you via email with the following options:
- Cancel back order items: We will remove the back order (BO) items and send outthe available products to you first.
- Cancel the entire order: We will cancel the entire order from that warehouse for immediate store credit or a money refund.
- Wait for Replenishment: You may choose to wait for the BK item to restock.
Returns & Refund Policy
1.You are welcome to return products for a refund if they are;
(1) Deemed faulty,
(2) Damaged,
(3) Have missing parts,
(4) Incorrect product/s were sent to you in error
(5) Due to the following reasons, including but not limited to; product does not fit, change of mind, product is no longer required, or is unsuitable etc.
Products being returned need to be in a resalable condition; with original packaging intact. Please include your proof of purchase with the return of goods.
2.Customers can contact our Sales Support team via Email sales@myhomeware.com.au, or support@myhomeware.com.au;regarding a return, or make contact via Online Chat, Phone, or simply complete and forward the Online Return Form.
3.Return/Exchange is flexible depending on the status of the product/s.
3.1 Products in Unused and Resalable Condition:
You have 365 days to return your purchase for a full refund, as long as the product is in original condition, no writing or damage to the packaging, uninstalled and resalable condition. Feel free to contact us within 1 year of receipt regarding the return, the team will reply and advise the return/exchange process.
3.2 Product has been installed, however still in OK condition, Come with all parts.
1-3 Months: Can return for refund, NO 'Restocking fee' will apply.
3-12 Months: Accept returns. A 15% 'Restocking fee' will apply and the team will refund less than 15% restocking fee.
Over 12 months: Return and Refund WILL NOT be accepted unless the product is deemed defective.
Please Note: Days should be counted from the original date of purchase, or, for any back ordered items from the date item/s were received.
4.MyHomeware is not liable for any incidental, indirect, consequential, or damages of any nature and from the sale of the products
5.Warning:
5.1 Custom orders and Special orders are NOT RETURNABLE and CANNOT BE CANCELLED for any reason once placed due to the custom and made to order processes involved.
- Custom orders/items including but not limit to, stone top with cut tap/waste hole(s); custom made vanity/stone top; custom made shower screen; smart bidet seat; custom cut to size shower grates etc...
5.2 Some restrictions will apply to bulk orders/deliveries. If the total return amount is Over $5000 including freight cost, 15% Restocking Fee will be applied accordingly, refund will be made after deducting 15% restocking fee.
