HG Pure Water Reverse Osmosis Water Purification System with Non-display Satallite Filter Tap
HG Pure Water Reverse Osmosis Water Purification System with Non-di...
Introducing the PureFlow HGH-24 Reverse Osmosis Water Purification System, the ultimate solution for clean, fresh water right in the comfort of your own home. This state-of-the-art system is designed to remove impurities, contaminants, and odors from your tap water, ensuring that every drop you drink is pure and refreshing. Say goodbye to plastic waste and hello to pure, fresh water with the PureFlow HGH-24. Upgrade your home today and experience the difference that clean water can make in your life.
Specifications:
- Product size: 407*139*433mm
- Flow rate: 800GPD
- Rated voltage/frequency: 200-240v-/50Hz
- Rated power: 96W
- Applicable water pressure: 0.1MPa-0.4MPa
- Pure water flow rate: 2.1L/min
- Rated total net water volume: 6,000L
- Applicable water temperature: 5°C -38°C
- Watermark No.: 030093, EESS-241125-0
- Comes with a dedicated faucet for dispensing purified water
- Free TDS(Total Dissolved Solids) Tester pen included
- A waste water clamp is included for proper drainage and installation
- WaterMark-certified and EESS-compliant, both plumbing & electrical Australian standards.
- 12 months parts and labor warranty
Features:
- 3-stage filtration process:
- Stage 1：PP (Polypropylene) + Compressed Carbon (Composite Filter)
- Stage 2：RO Membrane Filter
- Stage 3：Coconut Shell Carbon Filter
- High-quality reverse osmosis membrane, activated carbon filters, and sediment filters.
- A built-in alert beeps and lights up when it’s time to change filters, so you’ll never miss a replacement.
- No risk of stagnant water: Enjoy fresh, purified water every time you turn on the faucet, eliminating concerns about potential bacterial growth in storage tanks.
- Continuous flow: No waiting for a tank to refill! The HGH-24 boasts an impressive flow rate of 600 gallons per day (GPD), delivering 2 liters of pure water per minute, perfect for filling large containers or quenching your thirst quickly.
- Space-saving design: The compact system fits seamlessly under your sink, maximizing valuable kitchen space.
- Environmentally friendly: By eliminating the need for a storage tank, the HGH-24 reduces water waste and minimizes its environmental footprint.
Installation Conditions:
- A power supply is required.
- Standard installation requires a countertop hole cutting.
- Renters who cannot drill a hole should opt for a 3-way filter tap.
- Suitable for any type of residence.
[Notes:]
- PCT service life: about 12 months
- RO service life: about 24 months
- Filter cartridge replacement set is not provide
- Cold water connection only, using hot water can reduce effectiveness and damage the system
- Performance may vary: Actual filtration results depend on your local water quality. Consult your water authority or refer to test results for more information.
- Installation requirements may vary. Always follow local regulations and guidelines.
Q: Why is the TDS reading higher in the first glass of water after leaving the purifier unused overnight?
A: When the purifier hasn't been used for a while, some tap water may mix with the purified water remaining in the lines, causing a temporarily higher TDS reading. This isn't harmful to drink. Simply run the machine and after the first two cups of water; the TDS will return to normal.
Q: Why can't I unscrew the filter cartridge when trying to replace it?
A: This usually happens because there's still water pressure in the system. Turn off the three-way water valve, then open the tap to release any remaining pressure. Once the pressure is balanced, you should be able to unscrew the cartridge.
Q: Can I connect this purifier to my existing tap?
A: Unfortunately, NO. The connector won't fit most standard taps. You can, however, replace your tap with a 3-way tap. If you bought your tap elsewhere, check with a plumber to ensure compatibility.
Q: Why isn't any water coming out of the tap after installation?
A: Remove the filter cartridge and reinstall it. It may have become loose during shipping, preventing the water from flowing.
Q: If there isn't enough vertical space under my sink, can I place the unit horizontally?
A: Yes, you can place the machine horizontally without any issues.
Q: Can I also connect the purifier to my fridge?
A: Yes. You'll just need an additional connector. Please consult your plumber for further details.
Q: Does the system provide cooling or heating functions?
A: Not yet. These features are currently in development.
MyHomeware Delivery/Returns/Refund Policy
Standard Delivery
2 - 7 Business Days for Metro Area's (ALL STATES).
7 - 15 Business Days for Regional Area's (ALL STATES).
Missed Delivery
If a scheduled delivery is missed due to the recipient not being available at the designated location during the agreed delivery time, an additional re-delivery fee may be applied. We kindly ask our customers to ensure they or an authorized representative are present at the delivery location at the specified time to avoid these additional costs. Any extra charges will be communicated and agreed upon prior to the second attempt of delivery.
Additional charges may apply under certain circumstances in addition to the base delivery fees. These special conditions include but are not limited to:
Elevator/stair delivery: If the delivery location requires the use of stairs, or if the location is not directly accessible by elevator, this will increase labor and time costs.
Difficult delivery locations: If the delivery location is particularly hard to reach, or if it requires more than one person to safely deliver the goods, this will require additional resources.
Please note that these circumstances will result in extra delivery fees. These charges will be evaluated on a case-by-case basis and, if applicable, will be billed separately to the customer in a supplementary invoice. We appreciate your understanding and cooperation on these matters.
Pick up
Once order received, we will process and get the order ready for you ASAP. When your order is ready for collection, we'll send you an email notification, with the Booking number and all the details, so you may come and collect in time.
Order Processing and Delays
After you have completed your order through our website, you’ll receive a system generated Order Confirmation Email.
Once the order has been shipped, we'll send you a Notification with the tracking information for your reference.
Order processing: Please allow 0-3 days processing time before your parcel is sent. In most cases it will be within the first 24hrs as we aim to get every order off as soon as possible.
Approximate delivery timeframe: After order has been shipped, standard shipping time normally take up to 2 - 7 business days in metro areas (all states), and 7 - 15 business days in regional areas (all states). The actual delivery time will depend on the courier that carries your parcel.
*Please Note:
All orders will be processed and sent as soon as possible after received. The Timeframe estimates from when the parcel is sent and only account for Business Days. We will do our best to ensure delivery within estimated delivery time, these do not include delays that outside our control. Factors such as public holidays and peak delivery times might cause delays. During Christmas and sale periods please allow extra time for your parcels to arrive. We aim to get your orders out ASAP, as we know how important it is to receive your items promptly. Please know that not always, but in some instances the volume of orders we receive may increase the delivery timeframe marginally.
There are limitations on all courier networks and for some remote delivery areas, the couriers will not deliver to door. In these cases, they will deliver to a local depot or to the local Australia Post office and you will be notified to collect your parcels.
Due to stock list updates and a high volume of demand for many products, there are times that the items you wish to purchase may show available but suddenly run out of stock just after you placed the order.
If your order was successfully placed, but the item turns out to be no stock, we will notify you via email with the following options:
- Cancel back order items: We will remove the back order (BO) items and send outthe available products to you first.
- Cancel the entire order: We will cancel the entire order from that warehouse for immediate store credit or a money refund.
- Wait for Replenishment: You may choose to wait for the BK item to restock.
Returns & Refund Policy
1.You are welcome to return products for a refund if they are;
(1) Deemed faulty,
(2) Damaged,
(3) Have missing parts,
(4) Incorrect product/s were sent to you in error
(5) Due to the following reasons, including but not limited to; product does not fit, change of mind, product is no longer required, or is unsuitable etc.
Products being returned need to be in a resalable condition; with original packaging intact. Please include your proof of purchase with the return of goods.
2.Customers can contact our Sales Support team via Email sales@myhomeware.com.au, or support@myhomeware.com.au;regarding a return, or make contact via Online Chat, Phone, or simply complete and forward the Online Return Form.
3.Return/Exchange is flexible depending on the status of the product/s.
3.1 Products in Unused and Resalable Condition:
You have 365 days to return your purchase for a full refund, as long as the product is in original condition, no writing or damage to the packaging, uninstalled and resalable condition. Feel free to contact us within 1 year of receipt regarding the return, the team will reply and advise the return/exchange process.
3.2 Product has been installed, however still in OK condition, Come with all parts.
1-3 Months: Can return for refund, NO 'Restocking fee' will apply.
3-12 Months: Accept returns. A 15% 'Restocking fee' will apply and the team will refund less than 15% restocking fee.
Over 12 months: Return and Refund WILL NOT be accepted unless the product is deemed defective.
Please Note: Days should be counted from the original date of purchase, or, for any back ordered items from the date item/s were received.
4.MyHomeware is not liable for any incidental, indirect, consequential, or damages of any nature and from the sale of the products
5.Warning:
5.1 Custom orders and Special orders are NOT RETURNABLE and CANNOT BE CANCELLED for any reason once placed due to the custom and made to order processes involved.
- Custom orders/items including but not limit to, stone top with cut tap/waste hole(s); custom made vanity/stone top; custom made shower screen; smart bidet seat; custom cut to size shower grates etc...
5.2 Some restrictions will apply to bulk orders/deliveries. If the total return amount is Over $5000 including freight cost, 15% Restocking Fee will be applied accordingly, refund will be made after deducting 15% restocking fee.
